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Electronic mail: Is it a Blessing?

by Cookie Curci

Electronic mail: Is it a blessing? Or just a new and faster way to lose friends and make enemies.

With the coming of the new millennium, we are entering a time when the emphasis isn't so much on creativity as it is on speed and efficiency; a time when the old-fashioned art of letter writing has become as passe as my manual typewriter.

Taking pen and ink to paper is considered an outdated mode of communication so long as the e-mail, fax and cell phones are handy. At least, that's what the computer generation would have us believe.

It's true, Email saves valuable time, energy, stationary and postage, but lost is the personal touch, which now becomes another casualty in our quest for speedy more modern conveniences.

The E-mail writer misses out on the best part of communicating; they will never know the joys our generation felt in preserving those bundles of hand written romantic letters, bound in tattered stacks and tied with ribbons of blue, preserved through the years as a narrative of lasting love. Also, there's the problem of interpretation. A quickly written e-mail message can be opened to several interpretations and often can be misunderstood.

What I like best about the old-fashioned hand written letter is that it gave the writer time to pause, time to think about what they're saying in their letters. Sometimes a hand written letter will stay on my desk for a day or two before I mail it. Thereby, giving me some time to read it again and again and maybe change a word or sentence in order to soften or strengthen the meaning of my message.

Recently, I gave in to the urgings of friends and family and entered the fast-paced computer world. I enjoyed the speed and swiftness in which my mail was sent and received. I especially liked the friendly voice on my computer announcing, "You've got mail". But I would later learn that this wonderful invention of e-mail was a double aged sword, and that typing out thoughts and sending them quickly, without pausing to read and reread them, could have some unwanted results.

A few months ago, I had a little misunderstanding with an editor. Normally, the problem would have been resolved with a personal phone call and conversation. But, because I now had e-mail, I instantly fired back a response, putting little thought into my words. My editor, in turn, did the same. Before you could say, "dot.Com" our messages had escalated into a full-fledged argument. The end result, our association ended after 14 years!

My story isn't a rare one, I know of two different family members and several friends who are no longer speaking to one another because of E-mail messages sent in haste and regretted in leisure. One of my friends caught a glimpse of her friend's husband with another woman. She fired off an e-mail to her friend about it. The friend lost a husband and never spoke to her friend again.

Of course, she could have given her friend the same information on the telephone. But on the phone, she could have heard her friend's voice and been able to gauge her emotions. She would have known instinctively, by her friends reactions, whether or not to proceed with her information.

On the other hand, emails are convenient. One of the reasons we all have an answering machine is to screen our calls, so that we can enjoy dinner, a hot bath, or a soothing nap without the interruption of a phone call. E-mail can be read and answered at our convenience. For older folks, it gives us the opportunity to print out our conversations and information, no longer do we have to depend on memory alone. On the other hand, with a phone conversation you can deny saying something, but with e-mail what you say is indelible and on record.

Email can destroy a friendship or it can bring one back from years gone bye. Sometimes making that phone call to someone we haven't’ seen in many years is an awkward impossible task. "W ill I bother them at a bad time," "Will they want to hear from me after all this time?" The e-mail eliminates all these q uestions. The e-mail receiver has the choice to answer, or not to answer your message. If and when they do respond, its because they really wanted to and an old friendship is instantly rekindled. This is the good side of e-mail. The part of it that I have enjoyed. When I began including my e-mail address in my local newspaper column, I was apprehensive of the kinds of e-mail I might receive. I was pleased to discover that many of the emails came from dear old friends I hadn't seen since my childhood.

Like most of my generation, who were born during WWII, I still feel a sense of happy anticipation upon hearing the sound of mail dropping into my front porch mail box, even through I know, on most days all I'll find are bills and unwanted circulars. There's also the possibility that a letter from a loved one may arrive among that daily hodgepodge of paper. And, it pleases me to know that someone took the time to write a personal message, which I will read again and again to discover something new each time.

It's not necessary that we all be great wits or scholars when we communicate something in a message, more important is the thought we put into our messages. Fear of poor grammar and bad spelling has made us slaves to the computer written letter and to its instant spell checker. We let it choose our words and at times even change them.

Yes, taking pen in hand to write a handwritten letter does take more time, you must find the paper, locate a pen, then find an envelope and add a 34 cent stamp. And while we're gathering all these accouterments we will also be giving ourselves some time to think about what we want to say-what we want to convey in our message.

So what's the answer? Is this milestone in communication a menace or a masterpiece? Like all new innovations, e-mail must be tempered with the user's common sense and good judgment.

So the next time you're about ready to click that "send" button on your computerized mail. Take the time to read your message over again and even again, just to be sure you're words aren't open to misinterpretation. That extra minute can save a friendship and perhaps even your job.



For over 14 years, Cookie Curci wrote a popular nostalgia column for The Willow Glen Resident. (The Silicon Valley Metro Newspapers...San Jose califonia) www.metroactive.com. She's currently writing a column called "Looking Back" that appears monthly in FRA NOI - a Chicago based newspaper. In additon she writes for "Mature Living" in Toledo, Ohio, "Senior News" in West Virginia and THE WILLOW GLEN TIMES in San Jose. More about Cookie is at On Writing a Nostalgia Column.... If you would like to comment on an article, Cookie can be reached at Cookiecurci@aol.com.

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